1. Introduction
CrisisComms ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully.
2. Information We Collect
Personal Information
When you register or use our platform, we may collect:
- Name and email address
- Contact information (phone number, if provided)
- Account credentials (encrypted password)
- Location information (parish, community)
- GPS coordinates (if you choose to provide them)
User-Generated Content
Information you post on the platform, including:
- Updates about emergencies or disasters
- Reports about missing persons or aid requests
- Comments and feedback
Technical Information
- IP address and browser type
- Device information
- Usage data and analytics
3. How We Use Your Information
We use collected information to:
- Provide and maintain the platform
- Facilitate communication during emergencies
- Verify and moderate user-generated content
- Send important notifications and updates
- Improve platform functionality and user experience
- Prevent fraud and ensure platform security
- Comply with legal obligations
4. Information Sharing and Disclosure
We may share your information:
- Publicly: Information you post (updates, person reports) is visible to other users
- With Moderators: Platform moderators can access content for verification and moderation
- With Emergency Services: We may share information with official emergency services when necessary
- Legal Requirements: When required by law or to protect rights and safety
We do NOT sell your personal information to third parties.
5. Data Security
We implement reasonable security measures to protect your information, including:
- Encrypted password storage
- Secure database connections
- Access controls for sensitive data
- Regular security reviews
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
6. Data Retention and Deletion
We retain your information for as long as necessary to provide services and comply with legal obligations. You can request deletion of your personal information by contacting us. Note that:
- Some information may be retained for legal or safety reasons
- Publicly posted content may remain visible even after account deletion
- We offer a redaction process for sensitive personal information
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt-out of non-essential communications
- Request data portability
To exercise these rights, contact us at info@preelabs.com
8. Children's Privacy
Our platform is not intended for children under 13. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us immediately.
9. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify users of significant changes and update the "Last updated" date. Continued use of the platform after changes constitutes acceptance of the updated policy.
10. Contact Us
For questions about this Privacy Policy or our data practices, contact us at:
Email: info@preelabs.com
By using CrisisComms, you acknowledge that you have read and understood this Privacy Policy.